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How to Keep a Record of Your Patient’s Appointment
How to Keep a Record of Your Patient’s Appointment

Learn more about how to maintain a record of each online patient appointment.

Marc Tytus avatar
Written by Marc Tytus
Updated over a week ago

After a patient’s appointment has ended, you will be returned to their Activity Log.

Here, you can view a time-stamped account of a patient’s journey through their appointment.

To keep a record of it, click the “Download” button.

A CSV (Microsoft Excel) file will be immediately created and downloaded to your computer.

Note: Session history is only stored on Banty for 30 days and then after that it’s permanently deleted. If a record of the appointment is needed for the long-term, please transfer it to your EMR as soon as possible.

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