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Troubleshooting

Troubleshooting

Resolve any issues you may encounter

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8 articles in this collection
Written by Marc and Mike

Whitelisting Banty on Your Firewall

Overview of Banty's security measures, firewall modifications for audio/video
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Written by Marc
Updated over a week ago

Unable to See the Patient (or the Patient is Unable to See You)

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Written by Marc
Updated over a week ago

Unable to Log In

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Written by Marc
Updated over a week ago

Unable to Hear the Patient (or the Patient is Unable to Hear You)

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Written by Marc
Updated over a week ago

How to Contact Banty for Support

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Written by Marc
Updated over a week ago
Camera and Microphone Access Permission

Allow Banty to access your camera and microphone: Firefox

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Written by Mike
Updated over a week ago

Allow Banty to access your camera and microphone: Edge

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Written by Mike
Updated over a week ago

Allow Banty to access your camera and microphone: Chrome

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Written by Mike
Updated over a week ago
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